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Conflict Analyst

Ankura Consulting Group

USA

Full-time

Mid

Onsite

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Assist with the day-to-day conflict check operations, including processing daily conflict checks, overseeing the conflict queue and attending to all checks in progress to ensure timely and accurate processing, ensuring compliance with established procedures, and maintaining data integrity.
Assume increasing responsibility over time for the training of new team members.
Ensure high standards for customer service are met, including 24-hour turn-around for initial conflict checks and coverage for after-hours/urgent responses.
Ensure high level of quality control is maintained, including data accuracy and integrity in the conflict system, sufficient intake documentation is stored, and routine evaluation of conflict checks in process to close outdated leads.
Perform conflict of interest/business relationship analyses via a conflicts analytics tool, using firm policies and procedures as guidance in issue identification and ensuring sufficient information is gathered to perform a thorough analysis, which may involve discussions with senior staff and independent research through external sources, including Pacer and other sources as needed.
Assist with other Conflict Management initiatives and duties as requested.

Bachelor’s degree or equivalent experience
2+ year of experience in conflicts analysis, client intake, AML, in the legal field, or related experience
Ability to identify and analyze complex issues (critical thinking)
Strong research skills
Excellent written and verbal communications skills
Excellent organization skills and attention to detail
Strong supervision and staff management skills
Ability to work efficiently with a high degree of accuracy
In depth understanding of conflict of interests and new client intake principles
General understanding of the legal and/or business consulting industries preferred
Fundamental knowledge of Microsoft suite of products (Word, Excel, Outlook, Acrobat)
Experience with InTapp Open or similar conflict software

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