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Configuration Management & Documentation Specialist / Tech Writer
Excentium, Inc.
Remote, USA
Full-time
Senior · 5+ years experience
Remote
Discovered 1 weeks ago
ITSMITILCMDB
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ITSMITILCMDB
Key Skills for This Role
ITSMITILCMDB
Full Job Posting
MINIMUM CLEARANCE LEVEL
Public Trust — High Risk (Tier 4) Background Investigation
CITIZENSHIP
US Citizenship required
LOCATION
- Remote / Contractor facility, with occasional coordination at VA Central Office (Washington, D.C.) and limited program-related travel as required
Position Description:
The Configuration Management & Documentation Specialist will own configuration management discipline and technical documentation quality across the program — maintaining the configuration management database, overseeing change management processes, and producing clear, accurate technical documentation of system configurations and program processes to support audit readiness and knowledge continuity.
Position Requirements:
- 5+ years of IT experience, including 3+ years focused on configuration management or technical editing at a large corporation or federal agency of comparable scale. A Master's degree in a related IT field may substitute for up to 2 years of the required experience.
- Experience overseeing and maintaining configuration items, including hardware, software, documentation, and other deliverables.
- Experience documenting technical processes, system configurations, and change management procedures.
- Familiarity with IT service management (ITSM) frameworks and best practices (e.g., ITIL), and experience maintaining a centralized configuration management database (CMDB).
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