Configuration Analyst
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Key skills for this role
About the Role
Insight Global is seeking a POS Configuration Analyst for a 12-month contract in Toronto. You will configure menu items and back-of-house systems for a large restaurant technology initiative.
Key Skills for This Role
Responsibilities
- Gather and document requirements for menu updates and changes across restaurant systems
- Configure menu items using POS graphical user interfaces (GUI) and back of house platforms
- Build and maintain recipe configurations and item setups within the system environment
- Execute database level configuration (no coding required; light technical/analytical background preferred)
- Partner cross functionally with Marketing, Category, and Restaurant Technology teams to align on updates
- Participate in and lead agile ceremonies, including daily stand ups and sprint demos
- Execute assigned sprint tasks with a strong sense of urgency and accountability
- Collaborate with internal SMEs to intake requirements, configure items, and hand off to QA teams for validation and automation testing
- Ensure accuracy and quality of configured items prior to release
Requirements
- 3+ years of experience in back of house restaurant technology
- 3+ years of experience in menu configuration or POS programming/configuration
- Hands on experience configuring POS platforms (GUI based configuration preferred)
- Strong attention to detail with demonstrated ability to problem solve in a fast paced environment
- Experience working in Agile environments, including sprint ceremonies and task execution
- Ability to translate requirements into system configurations and deliver high quality outputs
- Proven ability to collaborate cross functionally with technical and non technical stakeholders
Full Job Posting
Job Description
- We are seeking a detail oriented POS Configuration Analyst to support a large scale restaurant technology initiative. This is a 12 month contract with possibility of conversion full time, requiring 5 days in person / week in downtown Toronto. This role will focus on menu configuration, back of house
Key Responsibilities
- Gather and document requirements for menu updates and changes across restaurant systems.
- Configure menu items using POS graphical user interfaces (GUI) and back of house platforms.
- Build and maintain recipe configurations and item setups within the system environment.
- Execute database level configuration (no coding required; light technical/analytical background preferred).
- Partner cross functionally with Marketing, Category, and Restaurant Technology teams to align on updates.
- Participate in and lead agile ceremonies, including daily stand ups and sprint demos.
- Execute assigned sprint tasks with a strong sense of urgency and accountability.
- Collaborate with internal SMEs to intake requirements, configure items, and hand off to QA teams for validation and automation testing.
- Ensure accuracy and quality of configured items prior to release.
Required Skills and Experience
- 3+ years of experience in back of house restaurant technology.
- 3+ years of experience in menu configuration or POS programming/configuration.
- Hands on experience configuring POS platforms (GUI based configuration preferred).
- Strong attention to detail with a demonstrated ability to problem solve in a fast paced environment.
- Experience working in Agile environments, including sprint ceremonies and task execution.
- Ability to translate requirements into system configurations and deliver high quality outputs.
- Proven ability to collaborate cross functionally with technical and non technical stakeholders.
Nice to Have Skills and Experience
- Experience with cloud based POS platforms.
- Experience supporting QSR (Quick Service Restaurant) environments, or similar industry (Food & Beverage, Grocery, Hospitality, Inventory).
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