Communication Systems Technician II

MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

Diagnosing, troubleshooting, and solving complex equipment, programming, system, and installation problems/issues. (Two-Way Radios, Land Mobile Radios, P25 Trunking Systems, MOTOTRBO, etc.)

Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, and other mission-critical customers.

Partnering with customers to develop an installation/programming strategy and coordinate with the team to ensure access to locations where products will be installed.

Assisting in the scoping out and quoting of service, installation, and programming projects.

Supporting the development of talent and technical skill sets of the service team.

Completing assigned tickets properly and on time.

Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.

Demonstrating a willingness to learn and be mentored on new technologies in communications and equipment.

Serving in an on-call rotation and providing 24/7 technical support.