Commercial Transformation Lead

Proven experience in a commercial transformation, strategic operations, delivery leadership, business operations or senior project role within an IT, managed services or fast-paced operating environment

Demonstrated ability to lead complex cross-functional initiatives that improve business performance, operational effectiveness and customer or client outcomes

Experience delivering internal business transformation projects (not just customer delivery)

Experience supporting M&A, business integration, acquisition onboarding or market expansion, including cross-functional planning, stakeholder alignment and change adoption

Strong commercial acumen, with the ability to understand revenue, margin, cost drivers, productivity impacts, benefits realisation and return on investment

Ability to build practical plans, operating rhythms, dashboards and executive updates that create clarity and momentum

Strong analytical and problem-solving abilities

Strong Agile delivery capability with pragmatic application (not dogmatic)

Excellent stakeholder management, including executive-level engagement

Operates with accountability, gravitas, commercial judgement and the ability to translate business drivers into clear outcomes

Strong change management capability, including the ability to assess impacts, engage stakeholders, shape communications and support adoption across functions

Ability to balance detail with big-picture thinking

Confident communicator with strong facilitation skills

Detail-oriented with a high level of accuracy and a commitment to meeting tight deadlines.

Ability to manage ambiguity and adapt to a rapidly changing business environment to prioritise accordingly.

Strong interpersonal skills, intellectual rigour and curiosity, and ability to work as part of a team in a fast-paced environment.

Occasional travel may be required to project sites or stakeholder locations.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

Hybrid working (for majority of our roles) with team anchor days to support collaboration.

Extensive training and development opportunities that enable continual growth as part of your career planning.

Extensive discounts and benefits to maximise your money.

A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.

Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.