Collection Officer
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Key skills for this role
About the Role
Cartrack Middle East is hiring a Collection Officer to manage debt collection from clients. Responsibilities include reviewing debtor lists, contacting customers, negotiating payment plans, and maintaining records.
Key Skills for This Role
Responsibilities
- Reviewing the company debtor list
- Contacting customers and informing them of their overdue bills
- Advising customers on their payment options and suggesting methods of payments
- Negotiating suitable payment plans
- Maintaining customer payment records
- Preparing customer financial statements for banks and the state credit department
- Writing final notice warnings to customers when payments are not being made
- Instituting legal action when customers fail to pay their debt
- Responding to customer queries
- Contacting lawyers and insurance agencies to facilitate payments
- Perform other duties as assigned by the Finance Manager
Requirements
- Bachelor’s degree in accounting, business management, or a similar field
- Previous experience working as a Collections Officer
- Excellent negotiating skills
- Good written and verbal communication skills
- Familiarity with state debt collection laws
- Knowledge of payment plans and accounting procedures
- Knowledge of office and accounting software
Full Job Posting
Overview
- Responsible for managing the collection of outstanding debts from clients and customers. Inform customers of their overdue bills and attempt to collect payment to mitigate company losses.
Responsibility
- Reviewing the company debtor list.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and suggesting methods of payments.
- Negotiating suitable payment plans.
- Maintaining customer payment records.
- Preparing customer financial statements for banks and the state credit department.
- Writing final notice warnings to customers when payments are not being made.
- Instituting legal action when customers fail to pay their debt.
- Responding to customer queries.
- Contacting lawyers and insurance agencies to facilitate payments.
- Perform other duties as assigned by the Finance Manager.
Requirements
- Bachelor’s degree in accounting, business management, or a similar field.
- Previous experience working as a Collections Officer.
- Excellent negotiating skills.
- Good written and verbal communication skills.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Knowledge of office and accounting software.
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