Billing and Collection Officer
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Key skills for this role
About the Role
Cartrack UAE is seeking a Billing and Collection Officer to join their Finance team. The role involves invoicing, accounts receivable, collections, reconciliations, and dispute resolution.
Key Skills for This Role
Responsibilities
- Prepare, validate and issue customer invoices in accordance with contracts, subscriptions and billing schedules
- Review billing data and investigate anomalies prior to invoice generation
- Process billing adjustments, credit notes and account corrections where required
- Monitor customer accounts and follow up on overdue balances
- Manage collections activities and negotiate payment arrangements where appropriate
- Perform detailed customer account reconciliations and investigate discrepancies
- Prepare aging reports, collection forecasts and reconciliation reports for management review
- Support month end close activities, revenue reconciliations and audit requirements
- Work closely with Sales, Operations, Customer Care and Finance teams to resolve customer account issues
Requirements
- Degree or Diploma in Accounting, Finance, Commerce or related field
- Minimum 3–7 years experience in Accounts Receivable, Billing, Credit Control, Collections or Finance Operations
- Strong customer account reconciliation experience
- Advanced Microsoft Excel skills including Pivot Tables and lookup functions
- Experience with computerized billing, accounting or financial systems
- Strong analytical and problem solving abilities
- Excellent attention to detail and accuracy
- Strong communication, negotiation and stakeholder management skills
Full Job Posting
Job Summary
- Cartrack UAE is looking for a proactive, analytical and detail oriented individual to join our Finance team.
- The successful candidate will be responsible for billing, accounts receivable, collections, customer account reconciliations, dispute resolution and credit control activities.
Key Responsibilities
- Prepare, validate and issue customer invoices in accordance with contracts, subscriptions and billing schedules.
- Review billing data and investigate anomalies prior to invoice generation.
- Process billing adjustments, credit notes and account corrections where required.
- Monitor customer accounts and follow up on overdue balances.
- Manage collections activities and negotiate payment arrangements where appropriate.
- Perform detailed customer account reconciliations and investigate discrepancies.
- Reconcile customer payments, credit notes, adjustments and outstanding balances.
- Identify and resolve account variances, billing issues and collection disputes.
- Manage and reconcile key customer accounts and high value receivable balances.
- Prepare and distribute customer statements and account summaries.
- Maintain accurate records of invoices, collections, reconciliations and supporting documentation.
- Prepare aging reports, collection forecasts and reconciliation reports for management review.
Requirements
- Degree or Diploma in Accounting, Finance, Commerce or a related field.
- Minimum 3–7 years' experience in Accounts Receivable, Billing, Credit Control, Collections or Finance Operations.
- Strong customer account reconciliation experience is essential.
- Sound understanding of invoicing, accounts receivable, collections and credit control processes.
- Advanced Microsoft Excel skills, including Pivot Tables and lookup functions.
- Experience working with computerized billing, accounting or financial systems.
- Strong analytical and problem solving abilities.
- Excellent attention to detail and accuracy.
- Strong communication, negotiation and stakeholder management skills.
- Ability to manage multiple priorities and meet deadlines in a fast paced environment.
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