Collection
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Key skills for this role
About the Role
We are seeking a Corporate Collection Officer to manage client collections from government and private sectors. You will raise and follow up on financial claims via electronic platforms, coordinate with clients, and ensure timely collection.
Key Skills for This Role
Responsibilities
- Raise financial claims and invoices via government entity platforms and private sector client platforms
- Continuously follow up on claim status until approval and disbursement
- Follow up on overdue invoices and work to collect them according to set timelines
- Communicate with clients to address any observations or deficiencies related to claims or invoices
- Coordinate with internal departments (finance, sales, operations, customer service) to complete required documents
- Monitor customer accounts and match balances with invoices and amounts due
- Prepare periodic reports on claim status, collections, and overdue amounts for management
- Follow up on cash collections and checks and ensure delivery to finance department per approved procedures
Requirements
- Bachelor's degree in Accounting, Finance, Business Administration, or related field
- At least 2 years of experience in collections and customer account management
- Practical experience in raising and following up claims via government and private sector platforms
- Proficiency in Arabic and good level of English
- Proficiency in Microsoft Office, especially Excel
Full Job Posting
Job Summary
- The Collection Officer manages the collection of client receivables from government and private sectors.
- This involves raising financial claims and following up via various electronic platforms, coordinating with clients and relevant parties to ensure timely approval and collection, while maintaining data accuracy and adhering to company policies.
Key Responsibilities
- Raise financial claims and invoices via government entity platforms and private sector client platforms.
- Continuously follow up on claim status until approval and disbursement.
- Follow up on overdue invoices and work to collect them according to set timelines.
- Communicate with clients to address any observations or deficiencies related to claims or invoices.
- Coordinate with internal departments (finance, sales, operations, customer service) to complete required documents.
- Monitor customer accounts and match balances with invoices and amounts due.
- Prepare periodic reports on claim status, collections, and overdue amounts for management.
- Follow up on cash collections and checks and ensure delivery to finance department per approved procedures.
- Ensure compliance with government and client requirements regarding claims and documents.
- Perform any other tasks assigned by the direct manager in line with company policies.
Qualifications, Experience and Skills
- Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- At least 2 years of experience in collections and customer account management.
- Practical experience in raising and following up claims via government and private sector platforms.
- Preference for experience in commercial companies, medical, pharmaceutical, or medical supplies sectors.
Languages
- Proficiency in Arabic.
- Good level in English.
Skills and Competencies
- Experience using government and private sector client platforms.
- Knowledge of claims, invoicing, and collection procedures.
- Follow up and analysis of accounts receivable.
- Negotiation and persuasion skills.
- Communication and relationship building skills with clients.
- Proficiency in Microsoft Office, especially Excel.
- Ability to prepare reports and analyze data.
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