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Key skills for this role
Monitor route status and direct local work to ensure routes are completed, current, and balanced properly among team members.
Work with drivers and management to plan for absences so routes continue to run when drivers take time off.
Serve as a point of contact for emergency deliveries, supporting drivers while reallocating work as needed to minimize disruption to scheduled routes.
Coordinate with the Route Manager to recommend changes to account assignments, zones, and driver workload distribution.
Prioritize daily work when competing routing, emergency dispatch, installation, and service needs arise.
Remain aware of scheduled installations and coordinate with the Install Manager to support installation technicians and customer commitments.
Respond to driver requests, stay engaged with local team issues, and work with corporate management to address needs and concerns.
Hold local team members accountable for performance, professionalism, customer service, and adherence to company expectations.
Support the hiring and termination process as directed by the Vice President of BevCarb.
Work with the Vice President of BevCarb to establish and maintain appropriate work schedules for the local team.
Oversee time reporting, PTO coordination, and staffing plans for after-hours emergency response coverage seven days per week.
Responsible for ensuring that new employees receive the necessary training to feel confident in the safety and proficient performance of their roles; should include adequate training in the following areas: operations, safety, procedure, and the use of technology.
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Maintain necessary supplies and tools at the depot and on trucks to support daily operations.
Ensure sufficient, but not excessive, bulk tank inventory is available to support installations and service.
Ensure tanks requiring repair are returned to Dunn or Richmond for evaluation, repair, and redeployment.
Manage high-pressure cylinder inventory at the depot and on trucks to meet operational needs.
Ensure a reliable process is in place for empty cylinders to be refilled promptly.
Monitor available bulk CO2 supply at depots and coordinate with the cryogenic team to ensure product availability, especially during times of limited supply.
Maintain the cleanliness, security, and safety of the depot site.
Work with the company’s fleet manager and the BevCarb management team to ensure preventive fleet maintenance (including vehicle and tank inspections) is consistently performed in a timely manner.
Promote safe driving habits and reinforce company expectations regarding speeding, reckless driving, and safe vehicle operation.
Maintain a strong CO2 safety culture, including awareness of key hazards such as asphyxiation, cylinder handling, and unsafe driving behaviors.
Ensure local compliance with DOT and highway regulations, including driver qualification files, drug testing programs, pre- and post-trip inspections, proper manifests, registrations, and vehicle paperwork.
Ensure trucks are legal, have required documents, and not overloaded.
Perform HR-related tasks as directed by HR and BevCarb management to support compliance with company policies and applicable regulations.
Serve as the primary depot point of contact for emergency response.
Operational leadership and accountability
Route and workload coordination
Customer service focus
Safety-first mindset
Problem solving and prioritization
Clear communication and follow-up
Team support and employee engagement
Attention to compliance, documentation, and process discipline
Family-owned distributor of industrial, medical, specialty, and beverage gases, welding equipment, and supplies for industry and hospitality.
Visit company websiteJobs and hiring trendsFull-time
Mid
Onsite
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