Outside Sales Representative

The Outside Sales Representative is accountable for profitable sales growth for the Winston Salem, NC area, selling Arc3’s industrial and specialty gases, welding and safety equipment and supplies, and related services that support customer operations.

This role focuses on protecting and growing existing customer relationships and expanding Arc3’s market share profitably by understanding how customers operate and applying Arc3’s solutions and capabilities to improve their business.

This role requires a high level of integrity, including honest communication, responsible pricing decisions, and doing what is right for customers and Arc3.

This role represents Arc3’s values of trust, responsiveness, reliability, and technical competence, and the expectations of a family-owned, independent distributor with the resources to serve customers well at scale.

• Own results within the assigned territory, including profitable revenue growth, winning new customers, and growing share within existing accounts.
• Actively pursue new business through planning, prospecting, referrals, and consistent follow-up.
• Actively manage a new business pipeline with clear visibility and discipline.

• Build strong customer relationships through regular visits, ongoing communication, and a high level of responsiveness and reliability.
• Work closely with the local branch team, including inside sales, operations, drivers, and service personnel, to deliver on customer commitments. Must be an effective communicator.
• Understand customer needs and recommend solutions that improve outcomes, safety, and long-term value.
• Identify and pursue long-term supply agreements that create mutual value and support profitable, sustainable growth.
• Address customer concerns promptly and work with the local team to resolve issues.