Cluster Head ( Security & Investigation)

About the Team Being part of Meesho's Fulfillment and Experience (F&E) team, will zip you to the cockpit of our ever-burgeoning rocketship. And, you’ll shape the experience of Bharat’s next billion e-commerce users. We’re an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics. At Meesho, we’re trying to do what's never been done before – herald e-commerce into the tier-2, tier-3 cities of India. Our team’s role in this ambitious mission is to reimagine logistics from the ground up completely. This means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain that reimagines e-commerce, not just in India but globally. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and recognitions About the Role As a Cluster Head - Security and Investigations at Meesho, you’ll run a Regional org focused on reducing Security incidents and identifying, reducing and resolving malicious losses and frauds on the ground. You’ll achieve it by forging strong collaborations with the Business and Operations teams, Operations partners and Sellers alike. You’ll work closely with the mentioned teams in order to serve our users better. To this end, you’ll also lead key initiatives, audits, formulating and implementing SOPs and deliver impactful projects to cater to security and loss prevention needs for the organization. Your guiding question in this role will be “How can we build an efficient, fraud-free, high on ownership and integrity supply chain, while keeping customer experience at max”. You’ll answer this question every day through owning the Security and Investigations charter for the Fulfillment and Experience, and Meesho at large.

Develop and Lead the Cluster Security and Investigations Charter for a Region comprising multiple states.

• Coordinate with stakeholders from Operations and Central Control tower, Legal, Trust & Safety and other relevant teams to design short and long-term security, loss and fraud identification and prevention strategies.
• Partner with Cluster and Area operations teams to mitigate risk of theft, fraud and other high impact incidents.