Cloud & Linux Operations Engineer - Dubai, UAE

Overview

Cloud & Linux Operations Engineer

Role Overview

Cloud Infrastructure

• Administer, monitor, and optimise cloud resources across AWS, Oracle Cloud Infrastructure (OCI), and Microsoft Azure
• Provision and manage cloud compute, storage, and identity services
• Implement and maintain cloud cost governance, tagging policies, and resource right-sizing
• Support cloud architecture decisions and assist with infrastructure-as-code (IaC) tooling such as Terraform or Ansible
• Monitor cloud environments using native tools (CloudWatch, Azure Monitor, OCI Monitoring) and third-party solutions
• Assist with cloud security controls, including IAM policies, security groups, and compliance reviews

Server Patching & Maintenance

• Plan, schedule, and execute patching cycles for Windows and Linux servers in line with change management processes
• Use patch management tools to maintain compliance
• Monitor patch compliance and produce reports for audit and management review
• Document patching outcomes, exceptions, and remediation steps

Linux & Windows Server Administration

• Manage and support Linux servers (RHEL, CentOS, Ubuntu) and Windows Server environments
• Perform system configuration, tuning, and capacity planning across physical and virtual infrastructure
• Administer Entra in Windows environments
• Implement and manage backup and disaster recovery solutions

End User Support

• Provide Level 2/3 technical support to end users, resolving hardware, software, and connectivity issues
• Escalate and manage issues through the ITSM ticketing system
• Support onboarding and offboarding processes, including account provisioning and device configuration
• Contribute to knowledge base documentation and self-service resources for end users
• Collaborate with the User Support team to improve first-contact resolution rates

Cloud & Infrastructure

• Hands-on experience with AWS (EC2, S3, VPC, IAM, RDS)
• Working knowledge of Oracle Cloud Infrastructure (OCI)
• Microsoft Azure administration experience
• Infrastructure-as-Code: Terraform, Ansible, or CloudFormation
• Cloud networking: VPCs, peering, load balancers, DNS
• Understanding of cloud security best practices and IAM

Systems & Support

• 3+ years Linux administration (RHEL/CentOS/Ubuntu)
• 3+ years Windows Server administration
• Experience with ITSM platforms
• Strong scripting skills: Bash, PowerShell, or Python
• Experience with patch management tooling (Azure Update Manager)
• Familiarity with Entra, DNS, DHCP

Desirable Qualifications

• AWS Certified SysOps Administrator, Solutions Architect, or equivalent cloud certification
• Microsoft Azure Administrator (AZ-104) or Oracle Cloud Infrastructure certifications
• Experience with containerisation technologies such as Docker or Kubernetes
• Familiarity with monitoring and observability tools (Dynatrace, PRTG)
• ITIL Foundation certification or working knowledge of ITIL processes
• Experience in a hybrid cloud or multi-cloud enterprise environment

Benefits

• Competitive benefits package
• Paid vacation days
• Experience in a rapidly growing, socially responsible corporation
• CMiC is an Equal Opportunity Employer.
• In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process.
• If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.