harri
Cloud Kitchen Team Leader
Pasta Evangelists
Edinburgh, GBR
Full-time
Entry · 2+ years experience
Onsite
GBP 14.5-15.5 hourly / hour
Discovered 2 weeks ago
Free
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- Attend meetings when required.
- Embrace and embed new changes in PE systems and processes.
- Training the new starters according to the company guidelines.
- Coaching and supporting team members in their development. Highlights high performing individuals.
- Track team absences and report them to your Area Manager/Deputy Area Manager.
- Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required.
- Help to create a customer focused environment.
- Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy.
- Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
- Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
- Clear communication of Sales Goals, striving to consistently exceed sales targets.
- Train the team on all new products enabling them to drive sales.
- Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
- Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary.
- You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
- You have experience of managing a diverse workforce.
- You are customer-focused, and enjoy interacting with customers.
- You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them!
- You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
- You are hugely detailed oriented and don’t ever cut corners
- You love working in a team and helping to manage other chefs in the kitchen!
- You can clearly communicate both verbally and in writing
- ... A pasta lover!
- £14.50 per hour - £15.50 per hour from midnight onwards
- Monthly bonus according to site performance
- Join a dynamic, fast-moving & diverse team
- Regular team socials
- Free Pasta Evangelists products
- Referral Scheme bonus
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