greenhouse
Cloud Infrastructure Support Engineer — TS/SCI Eligible
Rackner
Charlottesville, USA
Senior · 6+ years experience
Discovered 1 weeks ago
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What You Will Do
- Monitor secure cloud and enterprise environments for availability, performance, and security
- Resolve Tier 1–3 service requests and escalate complex issues when needed
- Provision tenant VPCs, roles, permissions, and access
- Administer Linux and Windows systems, including Active Directory
- Maintain AWS services, containers, and Kubernetes-based platforms
- Automate infrastructure and operational processes using Bash, Ansible, YAML, Terraform, or similar tools
- Support infrastructure as code within DevSecOps and continuous-delivery workflows
- Troubleshoot network, platform, and system issues
- Strengthen documentation, operating procedures, and service performance
- Provide occasional weekend or holiday coverage based on mission needs
What You Bring
- Bachelor’s degree in information technology or a related field with 3+ years of relevant experience, or 6+ years of IT systems administration experience in place of a degree
- 3+ years supporting the operation and maintenance of secure information systems
- 3+ years working with Linux operating systems and command-line interfaces
- 3+ years supporting AWS and container technologies
- 3+ years administering Windows environments and Active Directory
- 3+ years using Bash, Ansible, YAML, or similar scripting and configuration tools
- 1+ year working with infrastructure as code and DevSecOps or continuous-delivery environments using tools such as Terraform
- 1+ year supporting Kubernetes or comparable platform-as-a-service technologies
- Ability to obtain the required DoD IAT Level II baseline certification, such as Security+, and an applicable AWS certification within 30 days of starting
- Why Rackner
- At Rackner, you will build and support technology that enables critical defense and public-sector missions.
- You will work across more than routine systems administration. This position combines cloud operations, platform support, infrastructure automation, troubleshooting, and security within a modern AWS and DevSecOps environment.
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