Cloud Engineer III

Location: This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad area.

Shift: 24*7 rotational

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight.

We are not just a tech company; we are a people-first company.

We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results.

As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the team

Our team is responsible for providing expert guidance and support to clients in the implementation and management of Microsoft 365 solutions. We work closely with clients to understand their business needs and develop customized solutions that meet their specific requirements. Our goal is to help clients maximize the value of their investment in Microsoft 365 by providing innovative solutions that improve productivity, collaboration, and security. Our team conducts assessments of client environments to identify opportunities for improvement and optimization, develops and delivers training programs and materials to clients to ensure successful adoption of Microsoft 365 solutions, and collaborates with other consultants and technical teams to ensure successful project delivery and customer satisfaction.

As a Cloud engineer III, you'll be responsible for-

• Provide technical support and expertise for customers cloud environments.
• Diagnose and resolve complex technical issues related to cloud infrastructure, networking, storage.
• Analyze and troubleshoot performance-related problems in cloud services and recommend optimization strategies.
• Handle incidents and service requests within defined SLAs, ensuring proper documentation and resolution.