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Identify opportunities to develop evidence-based curricula and expand programs that align with the organization's mission and strategic goals.
Identify gaps and opportunities in treatment services across Canada to better meet client needs.
Provide in-house training and explore educational opportunities on clinical issues and best practices.
Ensure clinical policies and procedures are in place to support high-quality decision-making and client care.
Leverage outcome measurement practices to inform program adjustments and enhancements.
Collaborate with Operations and Clinical Managers to audit clinical reporting and ensure compliance with regulatory standards.
Participate in the development, implementation, and staff training on new policies and procedures.
Work with the Operations team to drive quality improvement through change management strategies and the introduction of new processes.
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Oversee staffing levels and human resources in collaboration with Clinical Managers.
Conduct annual performance evaluations and provide ongoing feedback, escalating performance issues to the Executive Director when necessary.
Coordinate staff redeployment to maintain the appropriate skill mix.
Maintain knowledge of provincial standards of practice, ethics, guidelines, and privacy legislation.
Collaborate with the Operations Team on recruitment, staffing, and hiring.
Foster strong communication and relationships with internal teams, external partners, and community stakeholders.
Identify and inform the Executive Director of potential referral relationships to expand marketing contacts.
Collaborate with Business Development and Digital Marketing teams to develop and deliver clinical materials to stakeholders.
When escalated, assist with client and referent service recovery and problem-solving.
Private Canadian addiction and mental-health treatment network serving patients and families through inpatient, outpatient, and virtual care.
Visit company websiteJobs and hiring trendsCAD 100000-120000 yearly / year
Full-time
Senior · 5+ years experience
Remote
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