Clinic Supervisor
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Key skills for this role
About the Role
Dr Hassan Al-Abdulla Dental Center is seeking a Clinic Supervisor to oversee daily clinic operations, lead the team, and ensure high-quality patient care. The role involves managing patient concerns, implementing policies, and coordinating with doctors.
Key Skills for This Role
Responsibilities
- Oversee day to day clinic operations and support team in delivering patient care
- Ensure high customer service and handle patient concerns/complaints
- Provide direction and leadership to team members
- Conduct clinic inspections and report issues to General Manager
- Implement policies and procedures for smooth operations
- Organize rooms for doctors to ensure smooth operation
Requirements
- Experience in clinic or healthcare operations management
- Strong leadership and team management skills
- Excellent customer service and communication skills
Full Job Posting
Key Responsibilities
- Oversee all aspects of day to day clinic operations and provide ongoing support to the team on delivering outstanding patient care.
- Ensure the highest level of customer service and satisfaction is delivered during each patient interaction and serve as the primary point of contact for patient concerns and/or complaints.
- Provide direction and leadership to team members and address team member inquiries and/or concerns in a timely manner.
- Conduct clinic inspection and ensure everything is up to standard and report any malfunctions and/or anything that require improvement to the General Manager.
- Implement policies and procedures for a smooth operation in the reception and as a whole approved by the General Manager.
- Promptly address patient inquiries and report concerns and/or complaints to the General Manager.
- Implement new things to improve daily operations in the clinic approved by the General Manager.
- Organize rooms for Doctors to ensure smooth operation.
- Perform other duties as required.
Job Type
- Full time
Work Location
- In person
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