Client Support Specialist (Workplaces - B2B)

Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.

Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role.

Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers.

High Accountability – We value people who hold themselves to high standards and consistently deliver results.

100% Remote – Always. Work from anywhere in the world.

Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.

A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.

Opportunity to make a significant impact with our workplace customers

Clipboard Health operates 24/7 to meet our business needs, and general agent schedules are as follows:

5 days per week

9-hour days

1.5 hours of daily break time

We offer a variety of shifts with different start times and working day combinations. Flexibility increases your chances of matching our current openings, which can shift regularly. You'll be asked to confirm the hours you're available to work. Days off will be assigned based on business needs and do not change week to week. All shift times are listed in Pacific Time (US/Los Angeles), so you’ll need to convert them to your local time zone.

If your availability aligns with current needs, you will be in consideration to move forward with the hiring process.

If your availability does not align with current needs, we will contact you if and when your preferred schedules become available.

Weekend availability is required. If you're not available on weekends this may not be the right time to apply.

Application

Case Study

Interview with Hiring Manager

Executive Interview

Offer

If you're passionate about helping customers, solving complex issues, and working in a high-growth startup, we’d love to hear from you!

📌 Next Steps After Application:

The application form also includes basic customer support skill-based questions. Getting any of these questions wrong will result in automatic rejection—these assess your ability to handle real client situations.

You will receive an email with the next steps in the process within 2 days of your application.

Check your spam folder! If you don’t see the email, make sure it hasn’t been filtered out or blocked.