Client Support Specialist

💻 Fully remote opportunity with about 5% travel

🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program

📈 401K retirement plan with company match; flexible spending and health savings account

🏝️ Flex Time Off + company holidays

👶 Up to 14 weeks of paid parental leave

🐶 Pet insurance

The salary range for this position is $55,000 to $60,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus.

In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role.

Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

This role is not eligible for hire in: NY, CA, CO, WA.

• Connect with Talent Acquisition for a Preliminary Phone Screening
• Meet your Hiring Manager!

• Behavioral Interview(s)

Subject to change

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care.

With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere ValidateTM, an AI-driven clinical and coding validation solution that operates in near real-time.

By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition.

We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype CycleTM for U.S.

Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedInTM Startup for 2023 & 2024.

Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles.

We believe that diverse, inclusive teams make the most impactful work.

Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Cohere Health is an Equal Opportunity Employer.

We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.

To us, it’s personal.

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