adp
Client Success Partner
VBA
Remote, USA
Full-time
Mid · 3+ years experience
Remote
USD 82000-95000 yearly / year
Discovered 1 weeks ago
SQLMonday.comZendeskVBAPI
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What are we looking for?
Make an Impact Where Healthcare, Technology, and Client Partnership Come Together
At VBA, our mission is to make the healthcare experience better for everyone.
We’re looking for a Client Success Partner who understands the healthcare payer ecosystem and is passionate about helping clients get meaningful value from technology. In this role, you’ll independently manage a portfolio of clients and serve as a primary relationship partner throughout their journey with VBA. You’ll get to know your clients’ businesses, priorities, challenges, and goals and use that understanding to help them maximize the value of VBA’s solutions.
This isn’t a role focused solely on responding to requests. We’re looking for someone who can see the bigger picture: connect the dots across a client’s experience, recognize trends and opportunities, anticipate needs, and bring the right people together to help our clients succeed.
If you enjoy building trusted relationships, solving complex problems, and working at the intersection of healthcare, technology, and client success, we’d love to hear from you.
At VBA, our mission is simple but powerful: we make the healthcare experience better for everyone. We help clients simplify complex operations through fully integrated solutions spanning claims and benefits administration, revenue cycle management, provider and network management, care coordination, and automation tools. Our technology—ranging from VBAPI’s thousands of integration endpoints to predictive analytics, branded portals, mobile access, and AI-powered automation—drives efficiency, accuracy, and better outcomes for millions of people who rely on their health benefits every day. What sets us apart is not just our platform, but our people-centered culture: we blend innovation with flexibility, empowering employees to do meaningful work, stay connected across 25+ states, and thrive in an environment where purpose, collaboration, and growth fuel everything we do.
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