Client Success Manager, Contextual Commerce

Bazaarvoice is gearing up for new triumphs and are on the lookout for a passionate Client Success Manager to join our stellar Contextual Commerce team!

Elevate your career by supporting our Enterprise clients, where your role as a C&C Strategist will be at the forefront of creating and nurturing impactful, long-lasting professional relationships with key stakeholders.

As a Client Success Manager on our Contextual Commerce team, you will be at the heart of our mission to support Enterprise clients reap the maximum benefit from our AI-powered solution.

Your focus will be on creating and growing trusting, lasting professional relationships with key stakeholders.

Be part of a team that thrives on excellence and is dedicated to delivering unparalleled success for our clients.

Bazaarvoice is gearing up for new triumphs and are on the lookout for a passionate Client Success Manager to join our stellar Contextual Commerce team!

Elevate your career by supporting our Enterprise clients, where your role as a C&C Strategist will be at the forefront of creating and nurturing impactful, long-lasting professional relationships with key stakeholders.

As a Client Success Manager on our Contextual Commerce team, you will be at the heart of our mission to support Enterprise clients reap the maximum benefit from our AI-powered solution.

Your focus will be on creating and growing trusting, lasting professional relationships with key stakeholders.

Be part of a team that thrives on excellence and is dedicated to delivering unparalleled success for our clients.

• Strengthen and grow the relationship and opportunity with each account in your portfolio (typically 5-10)
• Ensure renewal and growth of each account in your portfolio
• Serve as the dedicated point of contact for your accounts and respond to all requests quickly and professionally
• Pitch our product roadmaps to identify opportunities where we can help your accounts achieve their business objectives
• Stay up to date on each of your accounts’ businesses and objectives so you’re able to identify opportunities for Bazaarvoice to help now and in the future
• Provide monthly and quarterly business reviews for each of your accounts, as well as brainstorming and strategy sessions
• Craft compelling narratives out of performance data to convey our value.
• Attend and host relationship building and networking events
• Leverage the strong, trusting relationships you’ve built and the fantastic results your clients see using Bazaarvoice to generate referrals for new business