Client Success Associate

We're adding to our Client Success team, and searching for candidates with experience in digital media who are looking to grow within Client Services. This individual works well in a fast-paced startup environment, has strong communication and problem solving skills, and is eager to learn. You will report to the Director of Client Success and work closely with the Client Success team to assist in pre-sale activities and day to day campaign management across managed & self-service buys.

Assist the Client Success team in building RFPs to create comprehensive media plans for existing and potential clients

Partner with the Client Success team to gather assets, set-up campaigns, and monitor campaigns for performance and delivery

QA creative files and digital assets for DOOH & Mobile campaigns. Coordinate with Client Success to ensure creative files and tags meet specs.

Coordinate custom creative development with client and internal teams, overseeing the timeline and asset creation from start to finish

Traffic 1st and 3rd party campaigns across DOOH and mobile

Pull DOOH and Mobile reporting, coordinate with internal teams to resolve reporting discrepancies and meet client needs

Support the Client Success team with billing efforts for our clients

Take clear ownership of assigned projects and keep them on-track; meet all deliverables accurately and in a timely manner