Client Services Support Specialist I

Responsible for status verification through phone call and Portal, and research activities to support operational and analytical processes. This role does involve outbound calling and focuses on maintaining data integrity and providing insights through structured research.

Meaningful impact: Work on solutions that help simplify healthcare administration and support better provider and patient experiences.

Global exposure: Partner with U.S. teams and leaders while contributing from India to global business priorities.

Learning and growth: Be part of a culture that values continuous learning, mentoring, knowledge sharing, and career development.

Flexible work experience: Work in a way that supports productivity, collaboration, and team needs across remote, hybrid, and office-based models.

Holistic rewards: Benefit from competitive compensation, health and insurance benefits, paid time off, company holidays, leave benefits, Employee Assistance Program support, and learning programs.

Inclusive workplace: Join a casual, collaborative, and inclusive environment where associates are encouraged to bring ideas forward.

Office experience: For office-based associates, Availity India provides amenities such as coffee and tea, subsidized meals, recreation areas, and eligible night-shift transportation support.

Our hiring process is designed to be transparent and engaging. Depending on the role, it may include application review, recruiter discussion, technical or functional assessment, hiring manager interviews, team or leadership conversations, offer discussion, background verification, and onboarding support.

Availity is committed to building an inclusive workplace where all associates feel valued, respected, and empowered to do their best work. We welcome candidates from diverse backgrounds and encourage individuals who are excited by collaboration, innovation, and meaningful impact to apply.

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.