Client Services Manager

Provides clinical oversight, leadership and expertise to the care/service team by fostering and promoting best practices

Directs the regular health assessments of prospective and current residents to maintain quality of life in the appropriate lifestyle option

Assists in the recruitment, orientation, training and professional development of team members

Provides leadership to and direct supervision of employees in the area of responsibility

Ensures compliance with organizations brand standards, policies, and regulatory requirements

Responds to government inspection/investigation reports and maintains licensing standards

Promotes and leads a safety culture

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

A Practical Nurse diploma and currently registered with the Provincial Association of Practical Nurses

You are passionate about working with seniors and have experience working with the elderly in a seniors’ living or long-term care environment

Minimum five (5) years nursing experience

Experience in a supervisory/leadership role

Current First Aid & CPR certificate

Ability to provide a clear criminal record check with vulnerable sector screening upon hire

Personal computer skills in the use of related software applications

Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here, every team member belongs. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity.

Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. In addition, Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information, visit shannex.com .

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.