Clinical Services Manager(RN)

About the Opportunity

• Provides leadership and oversight to a team of PSWs by fostering and promoting best practices
• Conducts and/or directs regular health assessments of prospective and current residents to maintain quality of life in the appropriate Lifestyle Option (independent living, assisted living, memory care, enriched care)
• Develops care plans for the resident based on both their preferences, their families’ desires and the needs identified in their health assessment.
• Supports, promotes and evaluates all aspects of resident care.
• Ensures compliance with Philosophy of Service and resident care plan to ensure optimal health and wellness for each resident
• Provides consultation regarding resident issues and standards of care to interdisciplinary team
• Communicates with all other departmental teams to increase awareness of resident health changes to ensure effective service. (e.g. decrease in appetite)
• Maintains strong communication with families with regard to resident status.
• Leads and supports the recruitment process for PSWs and RPNs.
• Ensures new employees are orientated and trained on all departmental standards
• Ensures regular and consistent communication by holding team talks, departmental meetings, etc.
• Ensures compliance of all clinical practices on site by conducting regular audits, engaging and shadowing staff and managing by walking around
• Manages the professional development of all team members in area of responsibility
• Manages work schedules to ensure appropriate staffing levels are met
• Monitors performance & provides coaching and/or professional development as required
• Completes required audits and reports