Client Services Content Operations & Data Entry Officer

Role Overview

Key Responsibilities

• Create and update events, products, categories, venues, schedules, pricing, and platform content.
• Enter Arabic and English content into content management and operational systems.
• Review content for completeness, consistency, spelling, formatting, and accuracy.
• Upload images, descriptions, terms, schedules, seating information, and related assets.
• Publish platform listings correctly within agreed timelines.
• Maintain naming conventions, content structures, and data standards.
• Perform quality assurance checks across web and mobile platforms.
• Identify missing, incorrect, outdated, or duplicated information and coordinate corrections.
• Manage content requests and maintain trackers for pending, completed, and published content.
• Support urgent updates during events, launches, schedule changes, and operational incidents.
• Escalate technical issues, publishing errors, and data inconsistencies.
• Coordinate with operations, marketing, customer support, technology, and commercial teams.

Requirements

• At least 2 years of experience in data entry, content operations, e-commerce operations, platform administration, or a similar role.
• Excellent Arabic and English typing and written-language skills.
• Comfort with content management systems, spreadsheets, dashboards, and digital tools.
• Good working knowledge of Microsoft Excel or Google Sheets.
• Strong attention to detail, accuracy, organization, and time management.
• Ability to manage repetitive, high-volume tasks and changing priorities under pressure.
• Experience in ticketing, events, e-commerce, sports, entertainment, or digital platforms is preferred.