Client Service Representative - Athabasca

At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative , you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable manner, and building meaningful relationships with our clients. You'll take the time to understand their financial needs, offer personalized solutions, and connect them with the right resources. You'll be a key part of a dynamic team, ensuring every client interaction is positive, efficient, and leaves them feeling valued.

This is a unionized role

This role is based out of the Athabasca branch, but on occasion may be required to travel to neighbouring branches.

Proactively engage with clients to understand their unique financial needs and goals, providing tailored solutions and guidance.

Skillfully introduce and educate clients on our digital banking tools and platforms, empowering them to manage their finances with ease.

Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently.

Adhere to best practices, policies, and regulations, accurately processing transactions and maintaining the security of branch assets.