Client Revenue Manager

Own financial performance of assigned accounts: oversee billing accuracy, forecasting, and profitability targets.

Monitor and proactively report on risk, opportunities, and billing performance over 3– 6 month horizons.

Partner with finance to ensure alignment with budgetary constraints and revenue recognition standards.

Oversee Statements of Work (SOWs) to ensure clarity, feasibility, and alignment with both customer needs and organizational goals.

Provide strategic guidance to project managers and delivery teams, ensuring compliance with best practices and methodologies.

Ensure implementations are completed on time, within scope, and within budget, driving milestone completion without compromising quality.

Support Agile planning cycles (releases, sprints) and ensure integration across cross-functional teams.

Typically requires 15+ years of experience in strategic client relationship roles in technology, SaaS, or fintech industries. E xperience managing large enterprise accounts. Must have Agile experience . Executive education or leadership training in customer success, product strategy, or enterprise growth is a strong asset.

Industry Knowledge : Experience anticipating industry trends and providing thought leadership on client engagement strategies. Ability to advise product and strategy teams on macroeconomic and regulatory shifts.

Product & Platform Proficiency: Experience influencing product roadmap by aligning client trends with platform evolution. Experience defining best practices for strategic solution deployment.

Client Engagement Tools & Systems: Advanced experience establishing enterprise engagement frameworks using advanced tooling and reporting. Experience standardizing scalable account management methodologies.

Data Analysis & Reporting: Deep experience building business cases from client data to support internal investment or resource changes.

Issue Tracking & Resolution: Experience leading resolution strategy for systemic or reputational issues. Experience defining enterprise escalation paths and risk management models.

Communication & Documentation: Experience shaping executive communication templates and contributing to high-visibility messaging. Experience representing the voice of the client in high-level discussions or investor communications.

Opportunity & Account Management : Experience defining portfolio growth strategies across regions or verticals. Experience partnering with sales and marketing leadership to refine go-to-market strategies for high-value clients.

Significant experience advising executive stakeholders and leading enterprise-level engagements.

Expertise in account risk mitigation, enterprise growth, and long-term retention planning.

Visionary thinking with ability to influence internal product direction based on client needs.

Proven leadership in mentoring client success teams and defining best practices.