Client Relation Manager

Responsibilities

• Conduct complimentary inspections and site visits when needed
• Communicate clearly, politely, and professionally with customers
• Provide accurate information and reassurance to clients
• Handle customer requests, concerns, and complaints with empathy
• Collaborate with other departments to resolve issues promptly
• Complete administrative duties and general office support tasks
• Ensure all company policies and procedures are followed
• Maintain accountability and deliver a high standard of service

Qualifications

• Proven customer service skills with diplomacy and tact
• Strong interpersonal skills to work effectively with clients and colleagues
• Excellent communication skills: listening, verbal, and written
• Proficient in computer skills with various software applications
• Strong organizational and time-management skills
• Attention to detail with proofreading and editing abilities
• A valid driver's license (for travel between Calgary and Edmonton)
• Must be legally entitled to work in Canada.

Why Work with Greenfox