Client Principal (12-Month Fixed-Term Contract)

The senior client relationship across business, technology and digital — trusted advisor and single strategic point of contact at executive level

The strategic account plan, translating the client's business strategy into a multi-year digital roadmap and shared partnership vision

The strategic narrative for the transformation, keeping executive stakeholders aligned on outcomes, value and direction

Relationship-level escalation, and guardianship of client confidence and satisfaction

Organic account growth — identifying, shaping and originating new opportunities across the account

Growth of recurring and managed-service revenue alongside project delivery

Account retention and growth in partnership with the commercial team (you own the strategy and demand; they own closing and booking)

Broadening the relationship across the client's wider digital agenda, beyond the current programme

Senior advisory judgment on the client's biggest questions, drawing in domain specialists where needed

Translating business problems into shaped engagements the delivery teams can execute

Business case creation — benefits framing and commercial narrative to help client executives secure funding

Close partnership with the Programme Manager and Programme Architect, aligning strategic agenda with a deliverable plan and coherent architecture — owning the "why and what next," not the "how" or "when"