Client Growth Manager Onsite KSA - RTG

Overview

Client Growth Manager

Revenue Ownership

• Own total revenue targets for assigned industries and accounts.
• Manage a balanced revenue mix across:
• + New client acquisition
• + Upselling and cross-selling
• + Renewals and contract expansions
• Ensure gross margin targets are achieved through disciplined pricing.
• Maintain accurate sales forecasts and healthy pipeline coverage.
• Develop and execute annual growth strategies for assigned industries.
• Track and report performance against revenue and profitability targets.

New Business Development

• Identify and pursue new logo opportunities within assigned industries.
• Build and manage a robust sales pipeline.
• Conduct prospecting, qualification, and opportunity assessment.
• Lead proposal development, commercial negotiations, and contract closure.

Account Growth & Expansion

• Identify opportunities for additional services and solutions.
• Lead commercial discussions for scope extensions and renewals.
• Secure approvals and sign-offs for expanded engagements.

Client Relationship Management

• Serve as the executive-level single point of contact (SPOC) for assigned accounts.
• Build trusted relationships with senior stakeholders and decision-makers.
• Understand client business objectives and align solutions accordingly.
• Own client satisfaction, retention, and long-term account health.
• Manage escalations and resolve commercial conflicts.

Industry Leadership

• Monitor market trends and emerging opportunities within assigned sectors.
• Position company capabilities and value propositions to meet industry needs.
• Act as the commercial authority for the assigned vertical.

Contract & Commercial Management

• Own contract execution and commercial terms.
• Ensure agreements align with revenue and margin objectives.
• Coordinate with Finance on invoicing and collections as an escalation point.

Governance & Reporting

• Prepare structured reports covering:
• + Revenue performance
• + Gross margin
• + Client risks
• + Growth opportunities
• Provide early warning on commercial or relationship risks.
• Participate in executive reviews, steering committees, and governance meetings.

Cross-Functional Alignment

• Collaborate strategically with Delivery, PMO, Product, and Finance teams.
• Communicate client priorities and commercial objectives.
• Escalate risks without taking ownership of operational execution

Requirements

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• 5+ years of experience in enterprise sales, account management, or business development.
• Proven ability to meet or exceed revenue and profitability targets.
• Strong commercial negotiation and contract management skills.
• Experience managing executive-level client relationships.
• Excellent strategic thinking, analytical, and presentation skills.
• Strong understanding of sales forecasting and pipeline management.
• Experience in technology, consulting, or professional services is highly preferred.