Client Experience Manager, Bloomberg Live (Contract)
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Key skills for this role
About the Role
Bloomberg Live seeks a Client Experience Manager to support global client relationships for its events portfolio. The role involves managing sponsorship execution, building client trust, and collaborating across teams.
Key Skills for This Role
Responsibilities
- Manage Bloomberg Live’s global client relationships from post sale through final event execution
- Be the primary point of contact and owner of client management and program implementation
- Build strong relationships with clients, adding value above and beyond tactical requirements
- Organize and contribute client insights for additional value, upsells, and future engagements
- Collaborate across functions including sales, editorial, marketing, production, audience, and finance
- Own and maintain contracts and Salesforce upkeep
- Track inventory, benefits, timelines and other key details for assigned events
- Develop best in class collateral and executive level partner communications
Requirements
- 5+ years of experience in account management or client relationship management, preferably in media or events
- Desire to work in a fast paced and highly collaborative environment
- Ability to manage multiple events and multiple clients at once
- Detail oriented and organized, with flexibility
- Strong executive presence and problem solving skills
- Exceptional verbal, written and interpersonal communication skills
- Proficiency in Microsoft Suite, Google Suite and Slack
- Ability and flexibility to travel domestically/internationally
Full Job Posting
Description & Requirements
- Bloomberg LP has built a significant Media business spanning television, digital, magazine, radio and live event platforms across the globe.
- Bloomberg Live delivers compelling, news making convenings that harness the power of our global newsroom.
- The Client Experience Manager role is key to supporting clients as Bloomberg Live continues to expand its commercial portfolio.
We’ll Trust You To
- Manage Bloomberg Live’s global client relationships from post sale through final event execution.
- Be a quick study on the clients’ businesses, objectives, and priorities.
- Build strong relationships with clients, adding value above and beyond tactical requirements.
- Organize and contribute client insights for additional value, upsells, and future event engagements.
- Collaborate across functions and teams within Bloomberg Live and Bloomberg L.P.
- Liaise across multiple internal departments including sales, editorial, marketing, production, audience, and finance.
- Own and maintain contracts and Salesforce upkeep for details and logistics.
- Track inventory, benefits, timelines and other key details for assigned events.
- Develop best in class collateral and executive level partner communications.
- Available to conduct client calls outside of standard business hours if needed.
You’ll Need To Have
- 5+ years of experience, preferably in media or events, in account management or client relationship management.
- Desire to work in a fast paced and highly collaborative environment.
- Ability to manage multiple events and multiple clients at once.
- Detail oriented and organized, with flexibility.
- Strong executive presence and problem solving skills.
- Exceptional verbal, written and interpersonal communication skills.
- Proficiency in Microsoft Suite, Google Suite and Slack.
- Ability and flexibility to travel domestically/internationally.
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