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Prepare veterinary reports, referrals, and clinical documentation.
Maintain accurate patient records in line with GDPR and confidentiality standards.
Process insurance claims and liaise with clients, insurers, and clinical teams.
Provide administrative support to the wider practice team.
Book consultations, investigations, and procedures.
Manage telephone enquiries, referrals, and client communications professionally.
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Hitchin, GBR
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Swansea, GBR
Provide reception cover and deliver compassionate client care.
Support smooth communication and workflow across departments.
Follow practice policies and maintain confidentiality at all times.
Participate in training and development activities as required.
Must have previous customer-facing experience (minimum of 12 months)
Strong administration and organisation skills.
Ability to work well under pressure.
Confident and professional telephone manner.
Veterinary Vision offers a dedicated ophthalmology referral service for cases referred throughout the UK. We are equipped with state-of-the-art operating facilities for all types of ocular surgery in a friendly, caring environment where the well-being of the patient is our top priority.
Veterinary Vision is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.
We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Veterinary Vision , Linnaeus or the role, please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk .
#LI-OH1 #LI-Onsite
UK veterinary group providing referral and primary care.
Visit company websiteJobs and hiring trendsGBP 26701-26701 yearly / year
Full-time
Entry · 1+ years experience
Onsite
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