Client Advisor, Client Services- French

This is an exceptional opportunity for individuals who are passionate about luxury, bring a strong commercial mindset, and thrive in a fast-paced, client-focused environment. This position is based on-site in Irving, Texas. The ideal candidate will offer: Language Proficiency: Exceptional written and verbal communication skills in both French and English, with the ability to support the Canadian market at a high level across multiple service channels. Experience: 3–5 years of customer service experience, preferably in a retail or luxury environment, with a proven track record in service, sales, and quality performance. Commercial Mindset: Strong commercial acumen with the ability to identify opportunities to upsell and cross-sell while delivering an elevated client experience. Technical Proficiency: Strong technical aptitude and agility, including the ability to navigate multiple systems simultaneously, such as CRM platforms, Salesforce, Genesys, MS Office, My Repair, and UPS. Interpersonal Skills: A demonstrated ability to remain composed under pressure, de-escalate challenging situations, and build trust with clients and colleagues alike. Organizational Skills: Excellent organizational and time-management skills, with a proactive, solution-oriented, and detail-oriented approach to managing priorities and ambiguity. Work Environment Readiness: The ability to work effectively with minimal supervision in a home or office setting, including access to home internet speeds of at least 50 MBPS and a secure private workspace for remote work as needed. Leadership Potential: The confidence and capability to provide peer support, queue guidance, and mentorship, with potential for future development into Team Lead or Senior Specialty Advisor roles.

Louis Vuitton respects and promotes equal opportunity. We celebrate and welcome the uniqueness of each employee and are committed to creating an inclusive work environment.

The selected candidate will be offered a starting rate of $22 per hour and will be eligible for commission and bonus opportunities , in addition to a comprehensive benefits package that includes medical, dental, and vision coverage ; short- and long-term disability; paid time off programs; employee discounts and perks ; and two employer-contributed retirement plans.