Client Advisor

We are seeking a talented individual to join Marsh Commercial in Bristol. This is a hybrid role that has a requirement of working at least four days a week in the office.

We have an exciting opportunity here at Marsh Commercial, as we’re looking to recruit a Client Advisor to join us in our Enterprise Centre of Excellence. Within your role you’ll be responsible for servicing both new & existing clients with a range of commercial insurance products.

For this position we are happy to consider those with either personal lines or commercial insurance experience, as well as those with a background within customer service / administration who are looking to begin an exciting career with the worlds largest insurance broker.

If successful you’ll be provided with a first-class induction, as well as be given the opportunity to attain chartered insurance qualifications.

Once you have received initial training and support, you will be responsible for servicing a dedicated portfolio of clients, this can involve managing renewals, invoicing, producing new quotes, upselling/cross selling additional products whilst handling any additional queries that are presented.

Provide excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met in line with agreed service standards

Ensure timely completion of all set tasks ensuring client satisfaction at all times

Demonstrate your adaptability skills when required in order to support colleagues in completing business critical tasks

Develop meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients