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Clerical Assistant 2 (Management Support Services) - Philadelphia County Assistance Office

Commonwealth of Pennsylvania
Philadelphia County, QAT
Full Time
Entry
Onsite
4 weeks ago
Data EntryMicrosoft OfficeCustomer ServiceFilingTelephone Etiquette
Free

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THE POSITION

  • As a Clerical Assistant 2 with the Department of Human Services, Philadelphia County Assistance Office, you will play an active part in keeping essential services moving.
  • This role supports daily office operations that help the Department of Human Services serve the public.

DESCRIPTION OF WORK

  • Reception Support: Greet visitors, answer questions and guide individuals to the proper staff or resources.
  • Telephone Assistance: Manage incoming and outgoing calls, screen callers and direct them to the correct contact.
  • Document Preparation: Prepare reports and correspondence, maintain tracking systems and proofread materials for accuracy.
  • Office Equipment Use: Operate computers, copiers, fax machines, shredders and other office equipment.
  • Filing and Records: Organize, set up and maintain filing systems and pull case records for storage.
  • Mail and Supplies: Sort mail, manage inventory, distribute supplies and maintain storage areas.
  • Chauffeur and Delivery: Pick up and deliver mail, correspondence, supplies, equipment, or staff on a daily basis.

Work Schedule and Additional Information

  • Full time employment, 37.5 hours per week.
  • Work hours are 8:30 AM to 5:00 PM, Monday through Friday, with a 1 hour lunch.
  • You will not have the option to telework in this position.

QUALIFICATIONS

  • Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
  • This particular position also requires possession of a valid driver's license.
  • You must meet the PA residency requirement.

Salary

  • Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes).

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