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The Quality Improvement Claims Supervisor leads claims system and team for Mactac, ensuring customer issues are promptly resolved with continuous improvement actions. The role supports continuous improvement projects with data and insights and claims system effectiveness, while supporting Operations-owned quality execution.
The Quality Improvement Claims Supervisor leads claims system and team for Mactac, ensuring customer issues are promptly resolved with continuous improvement actions. The role supports continuous improvement projects with data and insights and claims system effectiveness, while supporting Operations-owned quality execution.
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Management Responsibilities Level: Manager of Others – 4 employees
Physical Requirements: Works in an office, lab and manufacturing environment. Flexible hours may be required to accommodate meetings, trainings, etc. Prescribed personal protective equipment (PPE) is mandatory in all laboratory and manufacturing areas, and must have the ability to lift up to 50 lbs
Work Authorization: US
Location: Stow, OH
Relocation Eligibility: No
Travel: Up to 30% visiting employees in other locations.
For over 60 years, Mactac has been a leader in the pressure-sensitive adhesive (PSA) industry, offering a full range of adhesive solutions, including acrylic, rubber, hot melt, solvent, emulsion, and UV technologies. As a vertically integrated company with six specialized divisions, we serve diverse markets such as label printing, packaging, retail display, automotive, medical devices, and more. Built on a foundation of innovation, integrity, and reliability, Mactac delivers world-class technology and customer service to provide the best solutions for your adhesive needs.
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
It is the policy of Mactac that all employees are employed at the will of Mactac for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason.
Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.
We will not accept unsolicited resumes from agencies. Please do not send agency resumes to our website or Mactac and affiliated employees.
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Full-time
Senior · 7+ years experience
Onsite
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