Claims Manager - Auto Operations

· University degree or any combination of training and experience deemed relevant for the role.

· At least two years of experience in a management role.

· Technical knowledge in Auto Appraisal and experience with our Service Centre models is an asset.

· Demonstrated expertise in leading Claims teams.

· Auto Physical Damage line of business exposure is an asset.

· Exceptional communication and interpersonal skills to interact with all levels of staff, customers, and stakeholders.

· Proven experience in coaching and developing team members.

· Strong leadership capabilities with a proven track record of driving performance within multiple lines of business.

· Positive attitude with the ability to adapt and collaborate with other lines of business while handling shifting priorities and taking ownership of tasks.

· Self-motivated, with a sense of urgency and the ability to work independently under minimal supervision.

Posting expires September 25, 2026 11:59 PM EST.

This role is eligible for employee referral bonus. #myReferrals3000

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We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.