Civic Engagement and Service Specialist - Community Outreach
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Key skills for this role
About the Role
NYU Abu Dhabi seeks a Civic Engagement and Service Specialist to manage community service programs, cultural outings, and student volunteer initiatives. The role requires 2+ years of experience in higher education or community development, strong organizational skills, and knowledge of the UAE cultural landscape.
Key Skills for This Role
Responsibilities
- Create detailed project plans for all signature large scale annual events (e.g. The Great Nurdle Hunt, Iftar Sa’em), outlining timelines, milestones, and deliverables
- Assist the Assistant Director in planning, coordination, and delivery of the Give Where You Live (GWYL) program
- Recruit, train, and supervise student volunteers participating in Give Where You Live (GWYL) and Project Outreach (PO) activities
- Lead the coordination and delivery of Project Outreach (PO), managing all logistics and student engagement
- Identify and develop volunteering opportunities at key events and initiatives in Abu Dhabi
- Ensure all logistical and operational aspects of programs are planned and executed seamlessly
- Serve as the department's GivePulse domain administrator
- Support the development of learning outcomes for community service programs and initiatives
- Conduct post event evaluations to assess success and gather feedback
- Collaborate with external partners to ensure event alignment with their goals
- Develop and implement strategies to promote each event
- Annually plan at least four cultural and service outing themes (Desert, Sea, and Mountain) for students
Requirements
- Bachelor's degree
- 2+ years experience in higher education, community development or related field
- Proven track record in working with community entities, building new partnerships and managing multiple collaborators, particularly within the UAE context
- Excellent organization, presentation, written communication, and interpersonal skills
- Awareness of and interest in UAE cultural landscape and heritage
- Strong organizational skills to manage multiple tasks, deadlines, and responsibilities effectively
- Strong verbal and written communication skills
- Knowledge of how to effectively collaborate with various stakeholders
- Fluency with Arabic (preferred)
Full Job Posting
Position Summary
- Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply. New York University Abu Dhabi (NYUAD) seeks to appoint a Civic Engagement and Service Specialist reporting to Head of Civic Engagement Service. The Civic Engagement and Service Specialist plays an essential role in managing and delivering culturally grounded civic engagement and service programs that connect NYUAD students with Abu Dhabi's diverse communities. They develop and sustain local community partnerships and co create outreach, cultural, and educational opportunities that help students engage meaningfully with the UAE's culture, history, traditions, and social landscape. The incumbent serves as a department delegate in community and government facing settings, leading the coordination of signature annual events, cultural field programs and initiatives. They are responsible for managing program delivery and logistics across the department's Cultural Stewardship and Community Service portfolios, ensuring seamless coordination with stakeholders including vendors, community partners, government entities, and NYUAD departments, and ensuring compliance with UAE law and NYUAD policies. They lead Give Where You Live, Project Outreach, and the Kashtah Journey programs, and manage the department's online volunteering platform. The Specialist works closely with faculty, staff, and students to share information on programs and upcoming events, and leads training for these programs, as needed.
Key Responsibilities
- Create detailed project plans for all signature large scale annual events (e.g. The Great Nurdle Hunt, Iftar Sa’em…etc), outlining timelines, milestones, and deliverables, and ensuring that all deadlines are met
- Assist the Assistant Director in planning, coordination, and delivery of the Give Where You Live (GWYL) program, including all student engagement, logistics, and partner coordination
- Recruit, train, and supervise student volunteers participating in Give Where You Live (GWYL) and Project Outreach (PO) activities
- Lead the coordination and delivery of Project Outreach (PO), managing all logistics and student engagement
- Identify and develop volunteering opportunities at key events and initiatives in Abu Dhabi that align with institutional goals and UAE community priorities
- Ensure all logistical and operational aspects of programs are planned and executed seamlessly, including volunteer recruitment and registration process management, transportation arrangements, event setup and breakdown, and risk management
- Serve as the department's GivePulse domain administrator, posting and managing all departmental programs on the platform
- Ensure all GivePulse program listings are accurate, up to date, and consistent with departmental branding and messaging, and support student check in, registration, and data tracking through the platform
- Support the development of learning outcomes for community service programs and initiatives, implementing both quantitative and qualitative assessment for program enhancement, and developing protocols, manuals, and training materials, as needed
- Conduct post event evaluations to assess the success of each event, identify areas for improvement, and gather feedback from stakeholders
- Collaborate with external partners to ensure that each event aligns with their goals and objectives, and to secure their support and participation
- Develop and implement strategies to promote each event, including outreach to target audiences, social media campaigns, and coordination with the Assistant Director on communications
Qualifications
- Required Education: Bachelor's degree
- Required Experience: 2+ years experience in higher education, community development or related field
- Proven track record in working with community entities, building new partnerships and managing multiple collaborators, particularly within the UAE context
- Excellent organization, presentation, written communication, and interpersonal skills
- Awareness of and interest in UAE cultural landscape and heritage
- Strong organizational skills to manage multiple tasks, deadlines, and responsibilities effectively
- Strong verbal and written communication skills
- Knowledge of how effectively collaborate with various stakeholders
- Preferred Experience: Fluency with Arabic
About NYUAD
- NYU Abu Dhabi is a degree granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.
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