Channel Order Management & Analytics Leader (Manager).

PILLAR 1 - Own & Run the Operation - Order & Supplier Management

Distributor-Facing Order Health

Own the health of the Channel open order book, including order intake, confirmations, past-due aging, exception aging, and OTIF delivery across 10-14 analysts.

Manage distributor backlog and exceptions, including past-due orders, unconfirmed lines, blocked orders, and expedites.

Support distributor-specific supply chain activities, including drop-ship and stock orders, DTAM/design-registration demand, inventory pulls, and allocation commitments.

Champion the TE Customer Value Proposition (CVP) to improve customer and distributor experience.

Ensure SAP execution discipline, including schedule lines, ATP, recommit dates, ABCON/Ship Note validation, and Late Reason Codes.

Internal Supplier Management & Collaboration

Own the Channel-to-BU supplier scorecard, including confirmation adherence, lead-time compliance, fill rates, and recovery performance.

Establish recurring reviews with PBU planners, schedulers, and supply planning teams.

Build collaborative relationships with BUs and plants to proactively identify and resolve constraints.

Translate supply constraints into distributor impact and drive mitigation plans.

Act as the escalation bridge between Channel, BUs, Customer Care, and distributors.

PILLAR 2 - Transform the Operating Model

Shift the team from reactive issue resolution to proactive prevention using early-warning analytics.

Re-engineer daily operations to provide analysts with prioritized work queues and reduce manual preparation effort.

Deploy Power BI dashboards that predict risks and support decision-making.

Create planner-focused views for response aging, recommit tracking, ATP failures, and pending actions.

Lead change management while maintaining operational performance and service levels.

PILLAR 3 - Institutionalize Process, Automation & AI

Automation & AI Adoption

Drive the automation roadmap using Power BI, Fabric, and Power Query while maintaining SAP as the system of record.

Replace manual Excel-based cleansing, exception handling, and work allocation with automation.

Implement AI-driven logic, including exception flags, ATP failure indicators, risk scoring, Next Best Action recommendations, and predictive delay management.

Deliver phased solutions, including automated prioritization, dashboards, workflow automation, and future-state Power Apps capabilities.

Process, Records & Compliance

Standardize and document SOPs for all order management activities.

Develop auditable tracking and record-keeping processes for data intake, task logging, and status history.

Standardize exception codes, aging buckets, root-cause analysis, and corrective actions.

Modernize FTZ program maintenance through automated tracking, reconciliation, and compliance management.

Standardize SAP update procedures and controls to ensure accurate, repeatable, and audit-ready execution.

8+ years of progressive supply chain experience in Order Management, Backlog Management, Materials Planning, Supply Planning, or Customer Operations.

Prior people management experience as a Supervisor, Team Lead, or Manager ( mandatory ).

Strong SAP expertise (SD/MM modules) with the ability to drive accurate order execution and coach team members. Exposure to SAP IBP is an added advantage.

Advanced Power BI and Advanced Excel skills for reporting, analytics, and decision-making.

Strong analytical, problem-solving, and continuous improvement mindset.

Bachelor's Degree in Supply Chain, Industrial Engineering, Business Administration, Analytics, or a related field.

Strong English communication skills (written and verbal).

Experience in Distribution or Channel Supply Chain Operations, preferably in electronic components or distributor-facing environments.

Proven experience in Supply Chain Digital Transformation, including automation initiatives using Power BI, Power Query/Fabric, Power Automate, and Power Apps.

Ability to think strategically and redesign operating models while managing day-to-day execution.

Experience managing supplier relationships and cross-functional stakeholders, including KPI and scorecard ownership.

Knowledge of FTZ (Foreign Trade Zone) and Trade Compliance processes.

Exposure to AI/ML-enabled decision support, Business Objects, APICS CPIM/CSCP, Lean, Kaizen, or Six Sigma methodologies.

Managing & Measuring Work

Building Effective Teams

People Leadership & Motivation

Change Management & Leadership

Strategic Mindset

Results Orientation

Stakeholder Management

Continuous Improvement

Integrity

Accountability

Teamwork

Innovation

Inclusion

Strategy

Execution

Talent Development

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

• Competitive Salary Package • Performance-Based Bonus Plans • Health and Wellness Incentives • Employee Stock Purchase Program • Community Outreach Programs / Charity Events • Employee Resource Group

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.