Change Manager

Job Description

Accountabilities

• Apply a structured methodology and lead change management activities to support employees and key stakeholders to adopt change.
• Conduct change impact and readiness assessments by stakeholder group, evaluating the results to develop implementation approaches and plans, and present findings to leadership.
• Provide advice and recommendations to senior leaders about how to approach change for programmes specific to their area.
• Develop and deliver communication plans for change programmes, identifying and aligning communication needs of stakeholders to project milestones, and developing associated messaging.
• Develop communications collateral e.g., SharePoint sites, FAQ libraries, branding etc
• Design and execute business readiness assessments to identify change risks and define change mitigation strategies to minimise impacts on go-live/programme implementations.
• Undertake stakeholder analysis and execute stakeholder engagement strategies.
• Define change success metrics and use them to measure and monitor change progress.
• Coach project teams and business representatives in managing change.
• Develop change champion networks
• Partner proactively with communications specialists across Etihad to optimise the impact of HR change programmes on a local and global basis and ensure consistency of messaging.

Qualifications

• Degree level education in change management, communications or related discipline is required.
• Must have a minimum of 7 years’ experience delivering large scale business transformation focused on stakeholder management and change enablement, preferably within a HR environment
• Demonstrated experience in fostering a culture of change and strategic communications planning; airline experience is advantageous, as is previous experience working in a fast-changing environment.
• Extensive knowledge of change management theory, design, and execution.
• Native English speaker with excellent English writing skills

Additional Information

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