Change Management Specialist
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Key skills for this role
About the Role
Langara College seeks a Change Management Specialist to support the modernization of Student Information Systems (SIS) including Workday Student. The role requires 5+ years of experience in organizational change management, PROSCI/ADKAR certification, and experience with Workday or cloud-based ERP implementations.
Key Skills for This Role
Responsibilities
- Partner with operational subject matter experts and project teams to integrate project and change management plans
- Conduct change impact assessments to identify department specific and cross functional impacts of the SIS program
- Develop department specific change management plans in accordance with recognized change management methodologies
- Support operational leaders to be the visible face of change by executing change management plans
- Contribute to the design and execution of OCM engagement events such as Open Houses and Testing and Feedback sessions
- Actively monitor execution of change management plans, report on progress and proactively identify and manage risks
- Identify and support stakeholders, including conducting ADKAR assessments
- Apply evaluation methodologies to regularly assess the effectiveness of change management strategies and activities
Requirements
- A minimum of 5 years of combined experience in organizational change management, communications, training or a related field
- Bachelor’s degree in commerce, HR, technology, communications, organizational management, or related field
- Certification in organizational change management principles, methodologies, and tools such as PROSCI and ADKAR
- Change management experience in Workday (or cloud based ERP) implementations preferred
- Solid understanding of change processes and their impacts on both individuals and organizations
- Experience interacting with, and influencing, senior level management and executives
- Strong knowledge of business process mapping and improvement/optimization
- Experience facilitating diverse groups to achieve an appropriate outcome
Full Job Posting
Job Summary
- Langara College is entering an exciting phase as it modernizes its Student Information Systems (SIS), implementing a comprehensive suite of solutions, including Workday Student to enhance services, streamline operations, and support student success. Reporting to the Manager, Organizational Change Ma
Duties & Responsibilities
- Partner with operational subject matter experts and project teams to integrate project and change management plans and align strategies, objectives, and timelines. Maintain close communication with project teams to revise plans as needed in response to new information or technical developments.
- Conduction change impact assessments to identify department specific and cross functional impacts of the SIS program on processes, systems, tools, job roles, critical behaviors, mindsets/attitudes/beliefs, reporting structure, performance reviews, compensation, and location.
- Develop department specific change management plans in accordance with recognized change management methodologies, such as PROSCI and ADKAR, including identifying communication and training activities.
- Support operational leaders to be the visible face of change by executing change management plans including the development and delivery of communication and training material.
- Contribute to the design and execution of OCM engagement events such as Open Houses and Testing and Feedback sessions.
- Actively monitor execution of change management plans, report on progress and proactively identify and manage risks.
- Identify and support stakeholders, including conducting ADKAR assessments
- Apply evaluation methodologies to regularly assess the effectiveness of change management strategies and activities. Collect and analyse feedback, diagnose any gaps and remaining resistance, and identify process improvements.
- Perform other duties as assigned or requested.
Qualifications Required
- A minimum of 5 years of combined experience in organizational change management, communications, training or a related field.
- An equivalent combination of education and experience may be considered. Bachelor’s degree in commerce, HR, technology, communications, organizational management, or related field; Master’s degree would be considered an asset.
- Certification in organizational change management principles, methodologies, and tools such as PROSCI and ADKAR is required.
- Change management experience in Workday (or cloud based ERP) implementations preferred.
- Solid understanding of change processes and their impacts on both individuals and organizations.
- Experience interacting with, and influencing, senior level management and executives.
- Strong knowledge of business process mapping and improvement/optimization.
- Experience facilitating diverse groups to achieve an appropriate outcome.
- Higher education or public sector experience is an asset.
- Proven knowledge and continuous learning of organizational change management discipline and best practices and demonstrated contributions to practice improvement.
Why Join Langara?
- Extensive medical, dental, and vision coverage
- Hybrid work program for eligible positions
- Generous vacation package plus paid time off during college winter closure (1 week in December)
- Employer paid defined benefit pension plan
- Potential eligibility for educational, training, and developmental programs
- Access to on site daycare subject to availability
- Tuition waivers for courses at Langara College, subject to space availability
- Course/program tuition reimbursements
- Wellness classes and campus engagement events
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