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CCM-Care Coordinator Manager
Lifemark Health Group
Toronto, CAN
Full-time
Entry · 1+ years experience
Onsite
CAD 18.42-24.56 yearly / year
Discovered 3 weeks ago
Microsoft OfficeEMR
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Primary Responsibilities
- Create a welcoming, patient-focused clinic environment
- Lead and support resolution of patient inquiries and concerns
- Oversee reception operations and daily clinic flow
- Manage Accounts Receivable and payment processing
- Ensure accurate data entry and patient record management
- Coordinate timely submission of insurance and stakeholder documentation
- Oversee expense reporting, petty cash, and financial controls
- Promote patient experience initiatives, including online reviews (Google my Business)
- Support accounting processes and reporting
- Manage payroll accuracy and timelines
- Oversee clinic administration and office operations
- Ensure compliance with company policies and procedures
Qualifications & Core Competencies
- The ideal candidate will have:
- High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset
- 1-5 years of experience in a clinical or healthcare setting; leadership experience preferred
- Strong organizational and multitasking skills in a fast-paced environment
- Excellent communication and customer service skills
- Ability to lead a team while working independently
- Proficient in Microsoft Office and EMR/case management systems
- Experience in a physiotherapy or multidisciplinary clinic is an asset
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
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