Casual Receptionist

Casual Receptionist – Ettington Park Hotel & Spa Location: Stratford-upon-Avon, Warwickshire, CV37 8BU Salary: Starting at £13.50 per hour + service charge + excellent colleague benefits Job Type: Casual contract - hours as required

We are currently seeking a passionate and enthusiastic Casual Receptionist at Ettington Park Hotel & Spa, part of Hand Picked Hotels.

Tucked within a secluded Shakespearian landscape, Ettington Park Hotel & Spa offers a truly extraordinary place to grow your hospitality career. This Neo-Gothic masterpiece, set within 40 acres of parkland and woodland near Stratford-upon-Avon, blends dramatic architecture with discreet luxury - creating a workplace that is as inspiring as it is unique.

As part of our team, you’ll help bring the hotel’s rich heritage and quiet elegance to life for every guest. From welcoming visitors who come to explore our manicured gardens and historic ivy-clad ruins, to supporting the fine dining experience where candlelight, our personalised service, with an emphasis on service excellence & consistency, and menus celebrating the best of British provenance take centre stage, your role will help shape moments our guests never forget.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Ettington Park Hotel & Spa offers an inspiring place to grow your career.

A competitive hourly rate of £13.50 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.

A welcoming, inclusive culture where long-term friendships and diversity are celebrated.

Uniform and meals on shift provided.

We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.

You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.

Previous experience working in Front office as a Receptionist or similar role in a luxury four or five star hotel.

Proficient computer skills, able to confidently navigate hotel reservation systems and Microsoft Office. Experience with Opera is highly desirable.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

If you're an experienced Receptionist looking to work in a luxury hotel, take the next step in your career with Ettington Park Hotel & Spa and apply now.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.