Cashier

Overview

Customer Engagement & Sales

• Build and maintain positive relationships with customers through WhatsApp, phone calls, and in-person communication.
• Identify and nurture potential customers to expand the company’s reach.
• Research and analyze sales trends to identify upselling and cross-selling opportunities.
• Act as a liaison between the company and its current or potential markets.
• Gather market and customer insights to assist with pricing, delivery schedules, and customer-specific requirements.
• Support management with feedback and suggestions for new products, flavors, and promotions.
• Regularly review personal performance and aim to exceed sales targets.
• Accurately record and report sales transactions and daily activities to the sales department.

Barista & Product Handling

• Prepare and serve **hot and cold coffee beverages** (such as espresso, cappuccino, latte, iced coffee, frappes, etc.) according to company recipes and standards.
• Ensure the **cleanliness and organization of the coffee station**, including equipment maintenance and restocking supplies.
• Maintain knowledge of beverage recipes, presentation styles, and flavor pairings to enhance the customer experience.
• Ensure that all beverages are prepared with high quality, consistency, and attention to detail.

Order Coordination & Service

• Handle the **packing of cakes, pastries, and balloon orders** with care and accuracy.
• Coordinate closely with **Cake Decorators and Pastry Chefs** to ensure all order details are correctly executed and updated as needed.
• Provide **accurate pricing** for specific orders and inquiries, especially those related to **events and customized requests**.
• Coordinate with **Drivers** to ensure timely delivery and smooth service fulfillment.

Teamwork & Representation

• Collaborate effectively with team members to achieve store sales and service goals.
• Represent **Cupcake Queen Qatar** at trade exhibitions, events, and product demonstrations.
• Take on additional tasks assigned by management to support sales operations and improve workflow.

Requirements

• **Gender:** Female
• **Experience:** Minimum of **1 year in sales or cashiering**; **barista experience is required** (coffee preparation — hot and cold).
• **Industry:** Confectionery or café experience is a strong advantage.
• **Language:** Fluency in **English** required.
• **Skills:** Excellent communication, customer service, and multitasking abilities.
• **Personality:** Energetic, organized, and detail-oriented with a passion for customer satisfaction.

Salary & Benefits

• **Salary:** Starting from **QAR 2,500 per month**, based on experience and qualifications.
• Additional benefits to be discussed during the interview.
• Join Us!
• If you’re ready to bring your energy, dedication, and barista skills to our growing team, apply now and become part of **Cupcake Queen Qatar**, where every cup, cake, and customer matters.

Job Types: Full-time, Contract

Application Question(S)

• NOC ready?

Language

• English (Required)

Location

• Doha (Required)