Cash Opeations Processor

• Schedule and coordinate cash pickups with armored courier services, ensuring timely and accurate service across all assigned accounts and locations.
• Balance and reconcile daily cash transactions, identifying and resolving discrepancies quickly and accurately.
• Serve as a primary point of contact for customers regarding pickup schedules, cash handling procedures, and general account questions, delivering clear and professional communication at every touchpoint.
• Build and maintain strong working relationships with courier partners, addressing service issues, delays, or exceptions as they arise.
• Support the implementation, onboarding, and ongoing operation of smart safe technology for customers, including training, troubleshooting, and coordinating installation logistics.
• Monitor smart safe reporting and reconciliation to ensure cash deposits align with expected totals and flag variances for follow-up.
• Maintain accurate, organized records of cash transactions, pickups, and reconciliations in accordance with internal controls and compliance standards.
• Assist the banking back office team on an as-needed basis with transaction posting, ensuring entries are accurate and completed within established timeframes.
• Identify and escalate irregularities, potential compliance concerns, or process inefficiencies to leadership.
• Support process improvement initiatives aimed at streamlining cash operations workflows.
• Maintain strict confidentiality and adhere to all applicable cannabis banking regulations, internal policies, and security protocols.

• 1-3 years of experience in cash handling, cash operations, banking operations, or a related field; experience in the cannabis industry is a plus.
• Strong reconciliation and numerical accuracy skills, with comfort working across high transaction volumes.
• Excellent verbal and written communication skills, with the ability to work directly and professionally with customers and courier partners.
• Experience or familiarity with smart safe systems, cash management technology, or similar equipment is a plus.
• Strong organizational skills and the ability to manage multiple schedules, accounts, and deadlines simultaneously.
• Comfort working in a fast-paced environment with shifting priorities.
• Proficiency with Microsoft Excel/Google Sheets; experience with banking or transaction posting systems is a plus.
• High level of integrity and discretion, given the sensitive nature of cash operations in the cannabis industry.
• Ability to pass required background checks in accordance with state cannabis banking and compliance regulations.

• Flexible PTO - you’re going to be working hard so enjoy time off with no cap!
• A robust stock option plan to give our employees a direct stake in LeafLink’s success
• 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
• Competitive compensation and 401k
• Comprehensive health coverage (medical, dental, vision)
• Commuter Benefits through our Flexible Spending Account

LeafLink’s employee-centric culture has earned us a coveted spot on BuiltInNYC’s Best Places to Work for in 2021 list.

Learn more about LeafLink’s history and the path to our First Billion in Wholesale Cannabis Orders here .

• Discretion in handling confidential customer and financial information.
• Comfortable working independently as well as collaboratively within a team-based operations environment.