Product Manager

• Lead product discovery efforts to validate customer problems and potential solutions
• Create and maintain product requirements, user stories, and acceptance criteria
• Make trade-offs balancing customer needs, internal constraints and business objectives
• Collaborate closely with Design, Engineering throughout the product lifecycle
• Communicate technology roadmap and priorities and ensure alignment across cross-functional stakeholders

• Build deep understanding of the needs of brands, retailers, and other stakeholders in the cannabis supply chain
• Collaborate with GTM teams to conduct customer interviews and usability sessions
• Analyze product usage, adoption, and performance metrics and work with operations teams to improve execution and efficiency
• Monitor industry trends and competitive landscape to identify opportunities for innovation
• Ensure successful product launches and adoption across customer segments

• Define and manage comprehensive product roadmaps, ensuring alignment with business priorities and technical feasibility
• Define success metrics and measure product outcomes
• Influence enterprise-level decisions using customer data insights to improve customer experiences and business performance
• Establish data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis
• Drive continuous improvement through experimentation and iteration

• 4+ years of Product Management experience in Software, SaaS, marketplace, fintech, or B2B technology environments
• Customer-centric mindset with a proven track record of shipping customer-facing products from concept to scale
• Strong skills in stakeholder management, customer journey mapping, and translating customer insights into actionable product requirements and continuous improvement
• Experience collaborating with Design, Engineering, GTM and Operations teams
• Excellent communication
• Ability to navigate ambiguity and drive clarity across teams
• Experience using data to inform decision-making and prioritization

Nice to Have

• Experience with marketplaces, commerce platforms, payments, or logistics products
• Experience in high-growth startups or scale-up environments
• Familiarity with enterprise software and complex operational workflows
• Experience in regulated industries
• Knowledge of cannabis industry operations and supply chain dynamics

• Flexible PTO - you’re going to be working hard so enjoy time off with no cap!
• A robust stock option plan to give our employees a direct stake in LeafLink’s success
• 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
• Competitive compensation and 401k
• Comprehensive health coverage (medical, dental, vision)
• Commuter Benefits through our Flexible Spending Account

LeafLink’s employee-centric culture has earned us a coveted spot on BuiltInNYC’s Best Places to Work for in 2021 list.

Learn more about LeafLink’s history and the path to our First Billion in Wholesale Cannabis Orders here .