Case Manager Supervisor - Williamsbridge

We are excited to invite a passionate and experienced Case Manager Supervisor to join our team! Homes for the Homeless (HFH) is searching for an experienced Case Manager Supervisor for our Families w/ Children facility located in the Williamsbridge area of Bronx, NY. As the Case Manager Supervisor, you will play a pivotal role in our organization, overseeing the performance of our dedicated Case Managers, including periodic case file audits and weekly meetings. The Case Manager Supervisor will work closely with our community partners to connect families to much needed resources and take on a caseload as needed. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve.

ABOUT HOMES FOR THE HOMELESS:

Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Assist the Director of Family Services with the day-to-day operation of the department.

Manage and maintain several departmental reports.

Ensure that Case Managers are referring clients to existing employment readiness services, and research and implement new strategies for assisting clients with community resources.

Carry a case load when there is a staff vacancy.

Ensure that intakes are completed within 48 hours of arrival and provide signature for each.

Complete chart audits to ensure compliance with state and city mandates.

Provide ongoing training and support to case management staff.

Ensure that all State and DHS mandates are being adhered to.

Other duties as assigned.

QUALIFICATIONS: