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Case Manager

We Migrate 365
Dubai, UAE
Full Time
Mid
Onsite
AED 3,500/month / month
1 months ago
Client Complaint ResolutionData ManagementImmigration Case ManagementMalayalamHindiClient Communication
Free

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Client Complaint ResolutionData ManagementImmigration Case Management
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Job Description

  • Processing Coordinator (IMMEDIATELY) role dealing with client complaints, maintaining records, answering queries, coordinating applications, and sourcing job opportunities for clients.

Responsibilities

  • Dealing with clients’ complaints and resolving the problem by determining the cause and explaining the best solution.
  • Maintaining a data of clients’ records and updating it for future references.
  • Answering to client queries with regards to a certain program/service and explaining thoroughly the concept.
  • Performing job responsibilities with professionalism.
  • Coordinating with an existing client with regards to their application.
  • Responding to clients’ emails and queries in line with the program/services applied.
  • Submitting client’s profile in certain programs/services they are eligible for.
  • Assessing the client’s profile for other programs/services they may qualify for.
  • Advising the client on certain criteria that they need to improve to support their application.
  • Sourcing a job opportunity for the clients to expand their prospect.
  • Assisting the clients in the process of improving their application towards better opportunities.
  • Doing job accordingly and accomplishing the tasks in a timely manner.

Requirements

  • Preferably: Malayalam, Hindi
  • Immigration consultant: 1 year (Required)
  • Immigration Case Manager: 1 year (Required)
  • Ability to Relocate: Dubai: Relocate before starting work (Required)
  • Immediately Joiner

Pay

  • Pay: AED3,500.00 AED5,000.00 per month (depends on experience)

Job Type

  • Full time, Permanent

Work Location

  • In person

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