Care Coordinator

Help coordinate daily care visits, tasks or shift responsibilities.

Support effective communication between service users, relatives, care staff and healthcare professionals.

Maintain accurate care notes, handover records, incident reports and other required documentation.

Report changes that may require a review of a service user’s care plan or risk assessment.

Support new staff during induction and demonstrate safe working practices.

Assist with quality checks, medication audits and the investigation of recording discrepancies.

Provide clear handovers and ensure important information is passed to the appropriate person.

Contact staff or managers when cover, additional support or urgent action is required.

Previous experience as a Healthcare Assistant, Care Assistant or Support Worker.

Experience of providing personal care and person-centred support.

Medication administration training, or willingness to complete it before administering medication.

Ability to demonstrate and maintain medication competency.

Good written, verbal and numerical skills.

Ability to complete clear and accurate records.

A caring, patient and respectful approach.

Ability to recognise concerns and escalate them appropriately.

Ability to work independently and as part of a team.

Understanding of confidentiality, safeguarding, dignity and professional boundaries.

Willingness to work shifts, weekends and bank holidays where required.

Satisfactory right-to-work, reference and DBS checks.

Level 2 or Level 3 qualification in Health and Social Care, or equivalent.

Experience using electronic care-planning or medication-recording systems.

Experience coordinating care, supporting shifts or supervising colleagues.

Knowledge of infection prevention, moving and handling, first aid and basic life support.

The role may involve shift work, lone working, travel between service users, moving and handling duties, and supporting people with a range of physical or emotional needs. Appropriate training, supervision and equipment will be provided.

The postholder must follow all care plans, risk assessments, medication procedures and organisational policies. Medication duties may only be carried out when the employee has received suitable training, has been assessed as competent and has been formally authorised by the employer.

Mid-Senior Level

Full Time

Broadstairs Kent United Kingdom